Chaleter i Ecuador

"Everything worked. We were warm, we had everything we needed and communication with the host was smooth."

N/A.

"Le cadre... on ne s'attend pas du tout à être dans un havre de paix... vue l'adresse ou se situe l'hébergement. Une belle surprise !!!"

Le petit chemin qui mène jusqu'à l'hébergement est un peu difficile à emprunter. Surtout avec les bagages.

"Good Wifi. The property was large, with three upstairs bedrooms, two bathrooms, downstairs kitchen and sitting areas as shown on Booking.Com. There was a parking space allocated for guests on the road."

When we arrived there was no heating. This was turned on virtually after we contacted the host, but then stopped working. This did not warm the property which is a big space and all tiled floors. There was also no hot water. The gateman was sent to fix the water but we had to call the host to get him back 3 times, as it was still not working. The gateman then said he was going to sleep and walked out on us leaving us with no hot water. We were told to wait 30 min and there would be hot water but we had no hot water in the evening or early morning. By 10.30 there was luke warm water. We used kettles of warm water to shower. We slept in our thermals, clothes plus gloves/scarves . The place is very poorly maintained with many fixtures broken, the property was also dirty especially the kitchen. There were only 4 mugs, one chipped and one with a hole in the side. Plates were covered in food and not washed. The cutlery was very dirty. No lights worked over the dining room table. Only one hand wash in the downstairs toilet, and one shampoo between the two bathrooms upstairs, the listing stated toiletries provided. Towels were dirty and stained, plus holes on bedding, chairs, and pillow cases. This is the worst place we have ever stayed at and IS NOT SUITABLE FOR A WINTER STAY. No fire lighter was left. The owner is virtual and sends a gateman so I am not sure the owner is aware of the state of the property. We reached out upon returning to the UK via Booking.com to put in a complaint and Booking.com confirmed the host wold not provide any compensation instead Booking.com apologised on behalf of the property.

"The house is smart and spacious,,very beautiful place with beautiful gardens"

Electricity was eratic and generator back up only available for 3 hours per day

"Kivalla paikalla Kalajärven alueella oleva mökki. Viihtyisä ja siisti. Mökissä oli kaikki tarpeellinen. Ihanat terassit mökin ympärillä."

Aucun.

"Un lugar encantador bien ubicado en Alto Jaramillo, tiene una vista espectacular a toda la ciudad de Boquete y Volcán Barú fue impresionante para mis niñas ver salir el arco iris justo del jardín de las cabañas. Las instalaciones del lugar muy buenas y limpio; el restaurante muy rico y el personal muy amable y complaciente te hacen sentir como en casa! Para llegar al lugar la carretera en buen estado y cerca del pueblo de Boquete!"

Aucun.

"L’accueille, le cadre, la tranquillité c'est ce que je recherchais, le besoin de se ressourcer de s’evader... Un vrai refuge. Même mon fils de 18 ans a aimé ce lieu."

Rien. J'ai tout aimé

"Tudo perfeito, localizaçao, natureza, limpeza,.bom gosto... recomendo de olhos fechados!"

gostei de tudo!

"Great and very spacious cottages directly at the beach - for me the best place in Diani"

Aucun.

"Nice and cozy log cabins, good location, quiet and clean. Shower drain clogged - reception staff immediately came and fixed. Transport to the slopes on time, fast and comfortable. Restaurant amazing food, service was a bit slow but no rush in holiday isn’t it ? Good pricing too. ( half price or even more comparing to a meal at a proper restaurant in uk - not Weatherspoons ) Cheaper than Romania comparing to what resort has to offer in Borovets than Poiana Brasov."

Heating was difficult to set in the upstairs bedroom - either too hot either cold. Would love to see some attention to the small details and some improvements with the heating.

"Muy cómodo y muy limpio , camas cómodas y tenía suficientes utensilios de cocina , los desayunos muy ricos los felicito"

Aucun.

"Loved the complimentary larger water, loads of tea & coffee, the host was super friendly, the bungalow was very comfortable & clean."

Nothing wrong with the bungalow, a bit noisy at night, dogs cats. Fully understand can’t be helped

"Fantastic place! Better than the pictures. Bring your own towels and toiletries."

Aucun.

"I credit our owner for moving us to a new property when there were deficiencies"

Aucun.

"The Host, The Place, my favourite- Simon the House Dog . I miss him already"

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"Thank you for your hospitality, we are happy to stay with you again!"

Aucun.

"We were warmly greeted by Roanda and definitely the arrival the place exceeded our expectation. Such a beautiful colourful - African Style accommodation. delicious breakfast, clean room and a beautiful exotic garden. The all the staff were very friendly, helpful and informative. I can highly recommend this establishment and would not hesitate to book there again."

absolutely nothing. Everything there was to like

"Really comfy, tidy, well equipped place. The hosts were very friendly, they even contacted us with a neighbor of them who gave us a (paid) tour to different destinations. The supermarket around the corner was very handy, it helped us reducing costs during the trip. On the other hand, we used public transportation, but I would suggest to rent a car if you are a group of 3 or 4. We had a really good stay, so we highly recommend Casa Chiquito :)"

Nothing, everything was fine. Just for the sake of continuous improvement, it’d be good if the draining of the shower could be improved but I can imagine it is significant work (it is certainly not critical at all, though).

"Kivalla paikalla Kalajärven alueella oleva mökki. Viihtyisä ja siisti. Mökissä oli kaikki tarpeellinen. Ihanat terassit mökin ympärillä."

Aucun.

"Casa muy amplia y para siete personas estaba muy bien, los jardines y zonas exteriores perfecta y con la mesa de ping-pong nos divertimos mucho, buena idea."

Los sofás del salón eran bastante incomodos

"Such a magical place they have created. Highly luxurious would be an understatement. Great food lovely staff!"

Aucun.

"Loved the complimentary larger water, loads of tea & coffee, the host was super friendly, the bungalow was very comfortable & clean."

Nothing wrong with the bungalow, a bit noisy at night, dogs cats. Fully understand can’t be helped

"Chalet confortable et très bien équipé, déco avec beaucoup de charme, vue incroyable pour un séjour très tranquille en lisière de forêt. Très belle location!"

Accès piéton un peu raide pour monter les bagages mais c'est le prix de la tranquillité

"Casa muy amplia y para siete personas estaba muy bien, los jardines y zonas exteriores perfecta y con la mesa de ping-pong nos divertimos mucho, buena idea."

Los sofás del salón eran bastante incomodos

"Everything. We've been before and we really like everything about it. It's such a friendly place and the owner and the couple who oversee the property are so helpful and caring."

There's nothing that we don't like. We love to walk and adore the narrow streets. The location is central but the geography of Bang Tao means that there's always a good walk to get to our favourite places.