Chaleter på Mayotte

"Fantastic place! Better than the pictures. Bring your own towels and toiletries."

Aucun.

"Good Wifi. The property was large, with three upstairs bedrooms, two bathrooms, downstairs kitchen and sitting areas as shown on Booking.Com. There was a parking space allocated for guests on the road."

When we arrived there was no heating. This was turned on virtually after we contacted the host, but then stopped working. This did not warm the property which is a big space and all tiled floors. There was also no hot water. The gateman was sent to fix the water but we had to call the host to get him back 3 times, as it was still not working. The gateman then said he was going to sleep and walked out on us leaving us with no hot water. We were told to wait 30 min and there would be hot water but we had no hot water in the evening or early morning. By 10.30 there was luke warm water. We used kettles of warm water to shower. We slept in our thermals, clothes plus gloves/scarves . The place is very poorly maintained with many fixtures broken, the property was also dirty especially the kitchen. There were only 4 mugs, one chipped and one with a hole in the side. Plates were covered in food and not washed. The cutlery was very dirty. No lights worked over the dining room table. Only one hand wash in the downstairs toilet, and one shampoo between the two bathrooms upstairs, the listing stated toiletries provided. Towels were dirty and stained, plus holes on bedding, chairs, and pillow cases. This is the worst place we have ever stayed at and IS NOT SUITABLE FOR A WINTER STAY. No fire lighter was left. The owner is virtual and sends a gateman so I am not sure the owner is aware of the state of the property. We reached out upon returning to the UK via Booking.com to put in a complaint and Booking.com confirmed the host wold not provide any compensation instead Booking.com apologised on behalf of the property.

"Property well positioned to experience Chobe and day trip to Victoria Falls."

For a family of four it was a bit tight spaced, but not unmanageable. Just for awareness - it is one bedroom and the sleeper couch serves as second bed.

"I love everything about this bungalow.Nice,lovely, quiet,comfortable and exceptionally neat.Worth the money. Thank you Mr Abibu"

I can't fault anything in this bungalow

"Excellent, we were late arriving but the friendly hosts still gave us a warm welcome and a hot meal."

Aucun.

"L’accueille, le cadre, la tranquillité c'est ce que je recherchais, le besoin de se ressourcer de s’evader... Un vrai refuge. Même mon fils de 18 ans a aimé ce lieu."

Rien. J'ai tout aimé

"日本家屋をリノベーションされていて中も清潔で見た目も凄く良かったし、BBQや花火ができたり家の中にトランポリンがあったりで子供も大人もとても楽しく過ごせました！"

Aucun.

"Amazing location, beautiful garden and terrace. Serene setting. Huge fridge, plenty of utensils to cook a meal. Very spacious. Friendly staff who helped me carry my heavy travelling backpack."

Only two towels, which appeared quite stained. Could do with some wine glasses. Maybe a deeper clean of walls and floors, but still felt clean, just not spotless.

"First of all hosts are just amazing people! Location was great, away from crowd with amazing grass fields where our dogs could run all day long. I mean it was generally great experience but one again, HOSTS ARE AMAZING! :)"

Well weather wasn't in our favor those days, but even that didn't ruin our holiday. We stayed inside , next to fireplace, watching rain/snow outside :)

"Son style, vraiment magnifique! Tout grand Merci à Coralie"

Peut-être une taille des arbres plus adéquate, mais on est à la montagne alors restons nature!

"Un lugar hermoso, Yeny excelente anfitriona y hospitalidad ! Me encantó"

Aucun.

"First of all hosts are just amazing people! Location was great, away from crowd with amazing grass fields where our dogs could run all day long. I mean it was generally great experience but one again, HOSTS ARE AMAZING! :)"

Well weather wasn't in our favor those days, but even that didn't ruin our holiday. We stayed inside , next to fireplace, watching rain/snow outside :)

"Very good Accommodation Safe and secured with locked gate Rooms are spacious Really Love the air condition rooms Friendly staff"

Aucun.

"Good Wifi. The property was large, with three upstairs bedrooms, two bathrooms, downstairs kitchen and sitting areas as shown on Booking.Com. There was a parking space allocated for guests on the road."

When we arrived there was no heating. This was turned on virtually after we contacted the host, but then stopped working. This did not warm the property which is a big space and all tiled floors. There was also no hot water. The gateman was sent to fix the water but we had to call the host to get him back 3 times, as it was still not working. The gateman then said he was going to sleep and walked out on us leaving us with no hot water. We were told to wait 30 min and there would be hot water but we had no hot water in the evening or early morning. By 10.30 there was luke warm water. We used kettles of warm water to shower. We slept in our thermals, clothes plus gloves/scarves . The place is very poorly maintained with many fixtures broken, the property was also dirty especially the kitchen. There were only 4 mugs, one chipped and one with a hole in the side. Plates were covered in food and not washed. The cutlery was very dirty. No lights worked over the dining room table. Only one hand wash in the downstairs toilet, and one shampoo between the two bathrooms upstairs, the listing stated toiletries provided. Towels were dirty and stained, plus holes on bedding, chairs, and pillow cases. This is the worst place we have ever stayed at and IS NOT SUITABLE FOR A WINTER STAY. No fire lighter was left. The owner is virtual and sends a gateman so I am not sure the owner is aware of the state of the property. We reached out upon returning to the UK via Booking.com to put in a complaint and Booking.com confirmed the host wold not provide any compensation instead Booking.com apologised on behalf of the property.

"Very clean, and it is good for small family and privacy."

Aucun.

"The beds are extremely comfortable, the check in super easy, the cottage is super cozy, warm and has everything you need for cooking. The location is great, in a secluded spot, absolutely peaceful. We love the dogs, it was a bonus be able to pet and play with them."

Due to my carelessness, I thought the Smyrr cottage had a shower (the photos only show a sink and toilet, but I assumed the shower just wasn't in the photo), so if you're staying longer, you might want to take that into consideration.

"I love everything about this bungalow.Nice,lovely, quiet,comfortable and exceptionally neat.Worth the money. Thank you Mr Abibu"

I can't fault anything in this bungalow

"Lovely atmosphere and had all the facilities we needed. It was dark when we arrived making it a bit difficult to find however we managed to contact the manager and were guided to the property. There was no restaurant or cafe within walking distance but the young man who welcomed us went out of his way to go and get dinner and bring it back for us. A peaceful and comfortable stay. I would recommend this place."

There was no signpost on the main road to give directions. Not so bad during the day but necessary at night.

"La cabane est de très bonne qualité, spacieuse avec un pont qui donne sur une petite terrasse. Un salon est également à disposition sous la cabane avec un bbq. La cabane est très bien agencée avec ce qu’il faut, notamment un grand frigo, de la vaisselle et de quoi faire la cuisine. L’endroit est très bien situé au calme entre Bouillante et Deshaies. A 50m de la maison cacao et duke plage de galet. Les plages de sable sont entre 7 et 15mn en voiture. L’endroit parfait pour se dépayser. Liliane est une personne formidable qui conseille volontiers et est à dispositions en cas de besoin. Nous avons adorés ce séjour."

Aucun.

"Very good Accommodation Safe and secured with locked gate Rooms are spacious Really Love the air condition rooms Friendly staff"

Aucun.

"The apartment is cute with decent furnishing and adequate cutlery and utensils. The host facilitated fast and efficient check in and departure."

More attention is required to improve cleanliness