Chaleter i Rwanda

"Pool was excellent, and the host went out of his way to accommodate us"

Aucun.

"Kivalla paikalla Kalajärven alueella oleva mökki. Viihtyisä ja siisti. Mökissä oli kaikki tarpeellinen. Ihanat terassit mökin ympärillä."

Aucun.

"Large room. Comfortable furnishings. Helpful staff. Good restaurant on site. Spectacular views from room"

Open bathroom and toilet (clear glass separating bathroom and toilet from main room)

"lovely hosts and a super cute cottage with everything you could need plus a sauna and a wood stove"

Aucun.

"Everything - great space, location, lovely atmosphere, super customer service. Camy was fab! As were her taxi 🚕 & car hire recommendations x We loved the area too - beautiful beach 🏝️ and sweet village ❤️"

Aucun.

"日本家屋をリノベーションされていて中も清潔で見た目も凄く良かったし、BBQや花火ができたり家の中にトランポリンがあったりで子供も大人もとても楽しく過ごせました！"

Aucun.

"Very nice accommodation. Comfortable, clean with all needed amenities and more! The swimming pool is a pleasure and the view on the palm trees, a real treat. The place is very secure, and perfectly located being very close to the city center on one side and restaurants and bars on the other side (few minutes walk).."

Aucun.

"Excellent, we were late arriving but the friendly hosts still gave us a warm welcome and a hot meal."

Aucun.

"Everything. The staff , food, rooms, location. So perfect"

We loved everything

"النظافة و فخامة المكان و الشباب في الاستقبال جدا خلوقين محترمين الله يعطيهم العافية"

Aucun.

"Good Wifi. The property was large, with three upstairs bedrooms, two bathrooms, downstairs kitchen and sitting areas as shown on Booking.Com. There was a parking space allocated for guests on the road."

When we arrived there was no heating. This was turned on virtually after we contacted the host, but then stopped working. This did not warm the property which is a big space and all tiled floors. There was also no hot water. The gateman was sent to fix the water but we had to call the host to get him back 3 times, as it was still not working. The gateman then said he was going to sleep and walked out on us leaving us with no hot water. We were told to wait 30 min and there would be hot water but we had no hot water in the evening or early morning. By 10.30 there was luke warm water. We used kettles of warm water to shower. We slept in our thermals, clothes plus gloves/scarves . The place is very poorly maintained with many fixtures broken, the property was also dirty especially the kitchen. There were only 4 mugs, one chipped and one with a hole in the side. Plates were covered in food and not washed. The cutlery was very dirty. No lights worked over the dining room table. Only one hand wash in the downstairs toilet, and one shampoo between the two bathrooms upstairs, the listing stated toiletries provided. Towels were dirty and stained, plus holes on bedding, chairs, and pillow cases. This is the worst place we have ever stayed at and IS NOT SUITABLE FOR A WINTER STAY. No fire lighter was left. The owner is virtual and sends a gateman so I am not sure the owner is aware of the state of the property. We reached out upon returning to the UK via Booking.com to put in a complaint and Booking.com confirmed the host wold not provide any compensation instead Booking.com apologised on behalf of the property.

"First of all hosts are just amazing people! Location was great, away from crowd with amazing grass fields where our dogs could run all day long. I mean it was generally great experience but one again, HOSTS ARE AMAZING! :)"

Well weather wasn't in our favor those days, but even that didn't ruin our holiday. We stayed inside , next to fireplace, watching rain/snow outside :)

"Dette er ett fint sted, enkelt men superkoselig. Ligger sentralt, ta med lommelykt, mørkt opp til chalet om kvelden. De anbefalte flotte turer og bra dykkesenter."

Kan gjøre litt for at stedet blir bedre ved bare å fikse litt rundt om for lite.

"Everything worked. We were warm, we had everything we needed and communication with the host was smooth."

N/A.

"L’accueille, le cadre, la tranquillité c'est ce que je recherchais, le besoin de se ressourcer de s’evader... Un vrai refuge. Même mon fils de 18 ans a aimé ce lieu."

Rien. J'ai tout aimé

"Wonderful little getaway, greeted by the most charming host and beautiful, peaceful, tranquil surroundings. Saw the sunrise with coffee and breakfast on the private terrace/decking area. A must if you are in the area."

Everything was perfect.

"Wonderful little getaway, greeted by the most charming host and beautiful, peaceful, tranquil surroundings. Saw the sunrise with coffee and breakfast on the private terrace/decking area. A must if you are in the area."

Everything was perfect.

"Dette er ett fint sted, enkelt men superkoselig. Ligger sentralt, ta med lommelykt, mørkt opp til chalet om kvelden. De anbefalte flotte turer og bra dykkesenter."

Kan gjøre litt for at stedet blir bedre ved bare å fikse litt rundt om for lite.

"النظافة و فخامة المكان و الشباب في الاستقبال جدا خلوقين محترمين الله يعطيهم العافية"

Aucun.

"Location location location"

Aucun.