Chaleter i Belgia

"Very good Accommodation Safe and secured with locked gate Rooms are spacious Really Love the air condition rooms Friendly staff"

Aucun.

"Me encantó la cabaña, super limpia y ordenada! El patio increible, linda vista. Volvemos si o si!!!"

Aucun.

"Hôte très gentille, le tonneau très confortable et très joli"

Aucun.

"Good Wifi. The property was large, with three upstairs bedrooms, two bathrooms, downstairs kitchen and sitting areas as shown on Booking.Com. There was a parking space allocated for guests on the road."

When we arrived there was no heating. This was turned on virtually after we contacted the host, but then stopped working. This did not warm the property which is a big space and all tiled floors. There was also no hot water. The gateman was sent to fix the water but we had to call the host to get him back 3 times, as it was still not working. The gateman then said he was going to sleep and walked out on us leaving us with no hot water. We were told to wait 30 min and there would be hot water but we had no hot water in the evening or early morning. By 10.30 there was luke warm water. We used kettles of warm water to shower. We slept in our thermals, clothes plus gloves/scarves . The place is very poorly maintained with many fixtures broken, the property was also dirty especially the kitchen. There were only 4 mugs, one chipped and one with a hole in the side. Plates were covered in food and not washed. The cutlery was very dirty. No lights worked over the dining room table. Only one hand wash in the downstairs toilet, and one shampoo between the two bathrooms upstairs, the listing stated toiletries provided. Towels were dirty and stained, plus holes on bedding, chairs, and pillow cases. This is the worst place we have ever stayed at and IS NOT SUITABLE FOR A WINTER STAY. No fire lighter was left. The owner is virtual and sends a gateman so I am not sure the owner is aware of the state of the property. We reached out upon returning to the UK via Booking.com to put in a complaint and Booking.com confirmed the host wold not provide any compensation instead Booking.com apologised on behalf of the property.

"Flott beliggenhet og fin hytte med alt vi trengte."

Aucun.

"Hôte très gentille, le tonneau très confortable et très joli"

Aucun.

"Die Wohnung hat einen schöne Einrichtung und viel Potenzial! Der Pool in der anderen Anlage, den man benutzen darf, ist wunderbar."

Der Lärm nachts von der Straße ist extrem. Die Matratze ist eine Katastrophe. Terrassen Möbel fehlen. Extrem hellhörig auch zu der Wohnung nebenan. Die Pfanne müsste dringend ersetzt werden.

"ok so we loved the location is high up the mountain close to the famous Sid’s resturant. Views are amazing, super quiet and extremely safe"

Aucun.

"Everything. The staff , food, rooms, location. So perfect"

We loved everything

"日本家屋をリノベーションされていて中も清潔で見た目も凄く良かったし、BBQや花火ができたり家の中にトランポリンがあったりで子供も大人もとても楽しく過ごせました！"

Aucun.

"Everything! It’s a paradise, perfectly set up to relax and have adventures. Staff went out of their way to make our stay as enjoyable as possible. Can’t rate this place highly enough"

Aucun.

"Me encantó la cabaña, super limpia y ordenada! El patio increible, linda vista. Volvemos si o si!!!"

Aucun.

"The Location is nice with a wonderful view, in a quiet area that feels like you’re with the locals. the property has everything, with a cozy vibe that i like. I recommend staying there whenever you’re in Musanze"

Aucun.

"Namiņš bija ideāli piemērots, plašs 6 cilvēku nakšņošanai. Pilnībā aprīkota virtuve vakariņu pagatavošanai. Ļoti interesanta, savdabīga atrašanās vieta, kurā radīta ilūzija, ka tas viens pats atrodas meža vidū."

Nekā tāda nebija.

"Wonderful little getaway, greeted by the most charming host and beautiful, peaceful, tranquil surroundings. Saw the sunrise with coffee and breakfast on the private terrace/decking area. A must if you are in the area."

Everything was perfect.

"Our third visit to the chalet....as ever, the chalet was beautifully presented, comfortable and warm, with everything you need. The view is to die for and Noirin and her husband were a great help, as always, and looked after us in every way....a tue gem of a property...."

Aucun.

"The villa was very warm and comfy ! It had all the kitchen equipments needed,even more than expected, if you want u can take food and cook it there. The oven, the wooden heater, the refrigerator,air conditioning, the nice views from the verandas ! Everything was great!"

Aucun.

"Stunning location! Gorgeous. Paradise. Easy walk to a nearly private small beach. Utterly peaceful. Nice helpful neighbors."

It was idyllic. No complaints!

"Sehr ruhiger und schöner Ort um in der Natur zu entspannen, sehr viel Platz im Haus und im Garten"

Die Küche könnte etwas sauberer sein

"I absolutely loved the place! I came together with my friend with intention to relax and chill. The place was super cozy, relaxing and in a lovely calm area. When we came in november, there were still some wedding decoration left on the staircase (from the owners sons wedding the month before), and as a future bride myself I felt enchanted! I definitely recommend this place either for a lovely ladies night, or a romantic getaway, or a fun holiday with a bunch or friends. Greetings from Joanna and Monika"

Aucun.

"Pięknie widoki na góry, w pełni wyposażona kuchnia, klimatyczne i przytulne wnętrze"

Aucun.

"Wonderful little getaway, greeted by the most charming host and beautiful, peaceful, tranquil surroundings. Saw the sunrise with coffee and breakfast on the private terrace/decking area. A must if you are in the area."

Everything was perfect.