Chaleter i Saudi-Arabia

"I credit our owner for moving us to a new property when there were deficiencies"

Aucun.

"Good Wifi. The property was large, with three upstairs bedrooms, two bathrooms, downstairs kitchen and sitting areas as shown on Booking.Com. There was a parking space allocated for guests on the road."

When we arrived there was no heating. This was turned on virtually after we contacted the host, but then stopped working. This did not warm the property which is a big space and all tiled floors. There was also no hot water. The gateman was sent to fix the water but we had to call the host to get him back 3 times, as it was still not working. The gateman then said he was going to sleep and walked out on us leaving us with no hot water. We were told to wait 30 min and there would be hot water but we had no hot water in the evening or early morning. By 10.30 there was luke warm water. We used kettles of warm water to shower. We slept in our thermals, clothes plus gloves/scarves . The place is very poorly maintained with many fixtures broken, the property was also dirty especially the kitchen. There were only 4 mugs, one chipped and one with a hole in the side. Plates were covered in food and not washed. The cutlery was very dirty. No lights worked over the dining room table. Only one hand wash in the downstairs toilet, and one shampoo between the two bathrooms upstairs, the listing stated toiletries provided. Towels were dirty and stained, plus holes on bedding, chairs, and pillow cases. This is the worst place we have ever stayed at and IS NOT SUITABLE FOR A WINTER STAY. No fire lighter was left. The owner is virtual and sends a gateman so I am not sure the owner is aware of the state of the property. We reached out upon returning to the UK via Booking.com to put in a complaint and Booking.com confirmed the host wold not provide any compensation instead Booking.com apologised on behalf of the property.

"日本家屋をリノベーションされていて中も清潔で見た目も凄く良かったし、BBQや花火ができたり家の中にトランポリンがあったりで子供も大人もとても楽しく過ごせました！"

Aucun.

"Amazing location and super nice host, the stay was perfect"

Aucun.

"Everything worked. We were warm, we had everything we needed and communication with the host was smooth."

N/A.

"It was so peaceful, and the staff were brilliant and very welcoming. Such a perfect location on the hillside looking over the lake. The accommodation was super comfortable, it was difficult to leave!"

Aucun.

"Nice and cozy log cabins, good location, quiet and clean. Shower drain clogged - reception staff immediately came and fixed. Transport to the slopes on time, fast and comfortable. Restaurant amazing food, service was a bit slow but no rush in holiday isn’t it ? Good pricing too. ( half price or even more comparing to a meal at a proper restaurant in uk - not Weatherspoons ) Cheaper than Romania comparing to what resort has to offer in Borovets than Poiana Brasov."

Heating was difficult to set in the upstairs bedroom - either too hot either cold. Would love to see some attention to the small details and some improvements with the heating.

"This is a place where everything works -- gas, electric, water. Enough pots and pans for everyone. We enjoyed the stay. The place was clean, sheets were clean, towels and soap present, and there was working cleaning tools to keep the place clean. The host had thought of everything. The WiFi was superb. And the park outside is well-maintained and enjoyable."

A work desk was missed. Indoor parking not available, but the are is quite safe and secure.

"Muy cómodo y muy limpio , camas cómodas y tenía suficientes utensilios de cocina , los desayunos muy ricos los felicito"

Aucun.

"The customer service was exceptional and the facilities were above my expectations."

Aucun.

"Csodaszép házikó, nagyon szép és modern berendezéssel, tágas fürdővel, kis kinti kiülővel, a központ egy köpésre van, ellenben mégsem lehetett a házban hallani a borhét és a közlekedés zajait."

Aucun.

"المكان جميل جدا ونظيف حقاً ، اصحاب المكان لطفاء ومتعاونون، قريب جدا من مركز المدينة، الشيئ الوحيد الذي لدي ملاحظة عليه انه لا يوجد تكييف، لكن طلبنا من اصحاب المنزل بتوفير مروحه وقاموا بتوفيرها على الفور .."

Aucun.

"The chalet was a real dream and perfect escape from our busy lives. Situated in magical countryside with a beautiful pond and a view of wildlife including deer. Inside the cabin we had everything we needed for a cosy evening after a day of hiking. And the host was the sweetest kindest lady 😊"

Aucun.

"It’s nice but still need to invest in the place as a big space empty and they can do more activities for the visitors"

Aucun.

"We were warmly greeted by Roanda and definitely the arrival the place exceeded our expectation. Such a beautiful colourful - African Style accommodation. delicious breakfast, clean room and a beautiful exotic garden. The all the staff were very friendly, helpful and informative. I can highly recommend this establishment and would not hesitate to book there again."

absolutely nothing. Everything there was to like

"Rooms were spacious, great hot water and comfy bed. The area was close to everything but far enough away to be out of the hustle and bustle. Rooms were also sound proof. Darrin was very helpful, he recommended and booked us on a great hiking tour which I can highly recommend."

Nothing

"I credit our owner for moving us to a new property when there were deficiencies"

Aucun.

"Good Wifi. The property was large, with three upstairs bedrooms, two bathrooms, downstairs kitchen and sitting areas as shown on Booking.Com. There was a parking space allocated for guests on the road."

When we arrived there was no heating. This was turned on virtually after we contacted the host, but then stopped working. This did not warm the property which is a big space and all tiled floors. There was also no hot water. The gateman was sent to fix the water but we had to call the host to get him back 3 times, as it was still not working. The gateman then said he was going to sleep and walked out on us leaving us with no hot water. We were told to wait 30 min and there would be hot water but we had no hot water in the evening or early morning. By 10.30 there was luke warm water. We used kettles of warm water to shower. We slept in our thermals, clothes plus gloves/scarves . The place is very poorly maintained with many fixtures broken, the property was also dirty especially the kitchen. There were only 4 mugs, one chipped and one with a hole in the side. Plates were covered in food and not washed. The cutlery was very dirty. No lights worked over the dining room table. Only one hand wash in the downstairs toilet, and one shampoo between the two bathrooms upstairs, the listing stated toiletries provided. Towels were dirty and stained, plus holes on bedding, chairs, and pillow cases. This is the worst place we have ever stayed at and IS NOT SUITABLE FOR A WINTER STAY. No fire lighter was left. The owner is virtual and sends a gateman so I am not sure the owner is aware of the state of the property. We reached out upon returning to the UK via Booking.com to put in a complaint and Booking.com confirmed the host wold not provide any compensation instead Booking.com apologised on behalf of the property.

"Все було чудово!!! Дуже привітні господарі. Раджу цю садибу всім.👍"

Aucun.

"Very nice accommodation. Comfortable, clean with all needed amenities and more! The swimming pool is a pleasure and the view on the palm trees, a real treat. The place is very secure, and perfectly located being very close to the city center on one side and restaurants and bars on the other side (few minutes walk).."

Aucun.

"God standard og varmt og godt ved ankomst. God beliggenhet ift aktiviteter med familien Rolig beliggenhet, men mye liv rett bortenfor så man får begge deler. God plass til bil"

Liten plass for sykler i boden Litt liten stue hvis man er 5-6 stk

"Everything. The staff , food, rooms, location. So perfect"

We loved everything

"First of all hosts are just amazing people! Location was great, away from crowd with amazing grass fields where our dogs could run all day long. I mean it was generally great experience but one again, HOSTS ARE AMAZING! :)"

Well weather wasn't in our favor those days, but even that didn't ruin our holiday. We stayed inside , next to fireplace, watching rain/snow outside :)

"Muy lindo lugar, en las sierras, mucha paz, vistas hermosas, la cabaña muy acogedora, seguro vuelvo!! Los dueños muy simpáticos y atentos !!"

Aucun.