Chaleter i Kuwait

"Good Wifi. The property was large, with three upstairs bedrooms, two bathrooms, downstairs kitchen and sitting areas as shown on Booking.Com. There was a parking space allocated for guests on the road."

When we arrived there was no heating. This was turned on virtually after we contacted the host, but then stopped working. This did not warm the property which is a big space and all tiled floors. There was also no hot water. The gateman was sent to fix the water but we had to call the host to get him back 3 times, as it was still not working. The gateman then said he was going to sleep and walked out on us leaving us with no hot water. We were told to wait 30 min and there would be hot water but we had no hot water in the evening or early morning. By 10.30 there was luke warm water. We used kettles of warm water to shower. We slept in our thermals, clothes plus gloves/scarves . The place is very poorly maintained with many fixtures broken, the property was also dirty especially the kitchen. There were only 4 mugs, one chipped and one with a hole in the side. Plates were covered in food and not washed. The cutlery was very dirty. No lights worked over the dining room table. Only one hand wash in the downstairs toilet, and one shampoo between the two bathrooms upstairs, the listing stated toiletries provided. Towels were dirty and stained, plus holes on bedding, chairs, and pillow cases. This is the worst place we have ever stayed at and IS NOT SUITABLE FOR A WINTER STAY. No fire lighter was left. The owner is virtual and sends a gateman so I am not sure the owner is aware of the state of the property. We reached out upon returning to the UK via Booking.com to put in a complaint and Booking.com confirmed the host wold not provide any compensation instead Booking.com apologised on behalf of the property.

"Everything - great space, location, lovely atmosphere, super customer service. Camy was fab! As were her taxi 🚕 & car hire recommendations x We loved the area too - beautiful beach 🏝️ and sweet village ❤️"

Aucun.

"La cabane est de très bonne qualité, spacieuse avec un pont qui donne sur une petite terrasse. Un salon est également à disposition sous la cabane avec un bbq. La cabane est très bien agencée avec ce qu’il faut, notamment un grand frigo, de la vaisselle et de quoi faire la cuisine. L’endroit est très bien situé au calme entre Bouillante et Deshaies. A 50m de la maison cacao et duke plage de galet. Les plages de sable sont entre 7 et 15mn en voiture. L’endroit parfait pour se dépayser. Liliane est une personne formidable qui conseille volontiers et est à dispositions en cas de besoin. Nous avons adorés ce séjour."

Aucun.

"I absolutely loved the place! I came together with my friend with intention to relax and chill. The place was super cozy, relaxing and in a lovely calm area. When we came in november, there were still some wedding decoration left on the staircase (from the owners sons wedding the month before), and as a future bride myself I felt enchanted! I definitely recommend this place either for a lovely ladies night, or a romantic getaway, or a fun holiday with a bunch or friends. Greetings from Joanna and Monika"

Aucun.

"Very nice accommodation. Comfortable, clean with all needed amenities and more! The swimming pool is a pleasure and the view on the palm trees, a real treat. The place is very secure, and perfectly located being very close to the city center on one side and restaurants and bars on the other side (few minutes walk).."

Aucun.

"Rooms were spacious, great hot water and comfy bed. The area was close to everything but far enough away to be out of the hustle and bustle. Rooms were also sound proof. Darrin was very helpful, he recommended and booked us on a great hiking tour which I can highly recommend."

Nothing

"Thank you for your hospitality, we are happy to stay with you again!"

Aucun.

"Muy cómodo y muy limpio , camas cómodas y tenía suficientes utensilios de cocina , los desayunos muy ricos los felicito"

Aucun.

"This is a place where everything works -- gas, electric, water. Enough pots and pans for everyone. We enjoyed the stay. The place was clean, sheets were clean, towels and soap present, and there was working cleaning tools to keep the place clean. The host had thought of everything. The WiFi was superb. And the park outside is well-maintained and enjoyable."

A work desk was missed. Indoor parking not available, but the are is quite safe and secure.

"Gopass for lifts and pools included (one lift,.one pool a day)."

Aucun.

"It was so peaceful, and the staff were brilliant and very welcoming. Such a perfect location on the hillside looking over the lake. The accommodation was super comfortable, it was difficult to leave!"

Aucun.

"Chalet confortable et très bien équipé, déco avec beaucoup de charme, vue incroyable pour un séjour très tranquille en lisière de forêt. Très belle location!"

Accès piéton un peu raide pour monter les bagages mais c'est le prix de la tranquillité

"Brilliant location, peaceful and quiet. Views were lovely. Cabin was cosy and warm. Everything that we needed was there. It was spacious and the kids had a brilliant time. Alan was a great host and very accommodating."

Aucun.

"I credit our owner for moving us to a new property when there were deficiencies"

Aucun.

"Un lugar hermoso, Yeny excelente anfitriona y hospitalidad ! Me encantó"

Aucun.

"Location location location"

Aucun.

"Tudo perfeito, localizaçao, natureza, limpeza,.bom gosto... recomendo de olhos fechados!"

gostei de tudo!

"tres bien situé a coté de l'aéroport et donc un peu loin du centre , mais hotel au calme tres agréable"

tout est parfait dans ce petit hotel bungalow

"La paz y tranquilidad de la ubicación es perfecta. Ideal para pasar un fin de semana con amigos."

El camino tiene 10 minutos de acceso complicado por pista. Recomendable un coche alto o 4x4

"L’accueille, le cadre, la tranquillité c'est ce que je recherchais, le besoin de se ressourcer de s’evader... Un vrai refuge. Même mon fils de 18 ans a aimé ce lieu."

Rien. J'ai tout aimé

"everything, the staff, the set up, lovely rooms. a great terrace where you are free to serve yourself, cook etc. best place I found on this island."

nothing

"Amazing location, beautiful garden and terrace. Serene setting. Huge fridge, plenty of utensils to cook a meal. Very spacious. Friendly staff who helped me carry my heavy travelling backpack."

Only two towels, which appeared quite stained. Could do with some wine glasses. Maybe a deeper clean of walls and floors, but still felt clean, just not spotless.

"We were warmly greeted by Roanda and definitely the arrival the place exceeded our expectation. Such a beautiful colourful - African Style accommodation. delicious breakfast, clean room and a beautiful exotic garden. The all the staff were very friendly, helpful and informative. I can highly recommend this establishment and would not hesitate to book there again."

absolutely nothing. Everything there was to like

"The location is great. I recommend getting there on a 4WD vehicle."

Nothing.

"المساحات الواسعه الخضراء ونظافة المسبح و المكان وتعامل المسوولين"

المكان مميز بجميع التفاصيل والمقاييس

"The service, the golf course and maintenance of the property was top tier"

Nothing, perhaps the driveway was too rough 😅

"Mooi en fijn gezellig huisje. Fijne locatie. Heel vriendelijke mensen. Ook fijn dat ze vragen of alles naar wens was, zeer gastvriendelijk. Heel mooie omgeving. Alles bij de hand, bakker, supermarkt, restaurant We hebben genoten."

Aucun.