Chaleter i Hellas

"Lovely atmosphere and had all the facilities we needed. It was dark when we arrived making it a bit difficult to find however we managed to contact the manager and were guided to the property. There was no restaurant or cafe within walking distance but the young man who welcomed us went out of his way to go and get dinner and bring it back for us. A peaceful and comfortable stay. I would recommend this place."

There was no signpost on the main road to give directions. Not so bad during the day but necessary at night.

"everything, the staff, the set up, lovely rooms. a great terrace where you are free to serve yourself, cook etc. best place I found on this island."

nothing

"Everything you will see at this place is handmade by the owner himself and you can tell he and his family put all their heart and soul in it. We had a very comfortable room with a terrace and we also visited the cellar with multitude of paintings, sculpture and Kvevri wine."

Aucun.

"El alojamiento brinda todas las condiciones necesarias, además de estar equipada con refrigeradora, cocina y utensilios para su uso, también cuenta con buena climatización . Y la vista hacia el mar es increíble."

Me gustaría que hubiera cámara de seguridad en la parte de afuera, que es donde quedan los vehículos.

"Great place to stay when visiting Karakol. I have no hesitation recommending Kanym Guest Complex"

All good.

"The Host, The Place, my favourite- Simon the House Dog . I miss him already"

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"everything, the staff, the set up, lovely rooms. a great terrace where you are free to serve yourself, cook etc. best place I found on this island."

nothing

"Everything worked. We were warm, we had everything we needed and communication with the host was smooth."

N/A.

"I credit our owner for moving us to a new property when there were deficiencies"

Aucun.

"Excellent, we were late arriving but the friendly hosts still gave us a warm welcome and a hot meal."

Aucun.

"It’s nice but still need to invest in the place as a big space empty and they can do more activities for the visitors"

Aucun.

"Pool was excellent, and the host went out of his way to accommodate us"

Aucun.

"Все було чудово!!! Дуже привітні господарі. Раджу цю садибу всім.👍"

Aucun.

"Close proximity to the stadium, town centre and main attractions, friendly neighbourhood"

I was not impressed with the fact that I was asked to pay additional fees charged by the host on checking my booking these fees were not added to my original booking at the time of booking the property. The host explained that these are the fees chargred by booking.com to her which I suspect is passed on.

"The Host, The Place, my favourite- Simon the House Dog . I miss him already"

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"First of all hosts are just amazing people! Location was great, away from crowd with amazing grass fields where our dogs could run all day long. I mean it was generally great experience but one again, HOSTS ARE AMAZING! :)"

Well weather wasn't in our favor those days, but even that didn't ruin our holiday. We stayed inside , next to fireplace, watching rain/snow outside :)

"tres bien situé a coté de l'aéroport et donc un peu loin du centre , mais hotel au calme tres agréable"

tout est parfait dans ce petit hotel bungalow

"Everything The rooms The setting The food The beach"

Nothing

"I absolutely loved the place! I came together with my friend with intention to relax and chill. The place was super cozy, relaxing and in a lovely calm area. When we came in november, there were still some wedding decoration left on the staircase (from the owners sons wedding the month before), and as a future bride myself I felt enchanted! I definitely recommend this place either for a lovely ladies night, or a romantic getaway, or a fun holiday with a bunch or friends. Greetings from Joanna and Monika"

Aucun.

"We enjoyed everything- the amazing view, the spacious living room and bedrooms, the host. Everything 🤩"

Aucun.

"A wonderful , basic cabin located in the arguably the best location on the island . Surrounded by acres of exotic fruit and native forest beyond. Birdlife is prolific. This is a place to stay for birdwatching with flocks of African grey parrots, kingfishers, egrets .. and so much more to see.. Excellent value meals can be brought to your table daily. Freshly caught fish, local grown fruit and rice. No need to cook . It's good quality and great value. Bring cash for guides and daily, national park entry fees . The beach is amazing ... REALLY"

Ensure you have bought a local sim-card, loaded with data before arriving. Wifi may not work. Also, before arriving, stop at a supermarket and buy sufficient drinking water for your stay. ( 2 litres per person per day minimum ). Bring mosquito spray for your jungle walks and be prepared to rough it .

"Casa muy amplia y para siete personas estaba muy bien, los jardines y zonas exteriores perfecta y con la mesa de ping-pong nos divertimos mucho, buena idea."

Los sofás del salón eran bastante incomodos

"Good Wifi. The property was large, with three upstairs bedrooms, two bathrooms, downstairs kitchen and sitting areas as shown on Booking.Com. There was a parking space allocated for guests on the road."

When we arrived there was no heating. This was turned on virtually after we contacted the host, but then stopped working. This did not warm the property which is a big space and all tiled floors. There was also no hot water. The gateman was sent to fix the water but we had to call the host to get him back 3 times, as it was still not working. The gateman then said he was going to sleep and walked out on us leaving us with no hot water. We were told to wait 30 min and there would be hot water but we had no hot water in the evening or early morning. By 10.30 there was luke warm water. We used kettles of warm water to shower. We slept in our thermals, clothes plus gloves/scarves . The place is very poorly maintained with many fixtures broken, the property was also dirty especially the kitchen. There were only 4 mugs, one chipped and one with a hole in the side. Plates were covered in food and not washed. The cutlery was very dirty. No lights worked over the dining room table. Only one hand wash in the downstairs toilet, and one shampoo between the two bathrooms upstairs, the listing stated toiletries provided. Towels were dirty and stained, plus holes on bedding, chairs, and pillow cases. This is the worst place we have ever stayed at and IS NOT SUITABLE FOR A WINTER STAY. No fire lighter was left. The owner is virtual and sends a gateman so I am not sure the owner is aware of the state of the property. We reached out upon returning to the UK via Booking.com to put in a complaint and Booking.com confirmed the host wold not provide any compensation instead Booking.com apologised on behalf of the property.

"Pool was excellent, and the host went out of his way to accommodate us"

Aucun.