"Personalet, de hadde ikke heis, men jeg fikk hjelp med bagasjen min. Rom størrelsen i forhold til pengene"

"Aucun."

"The Staff were amazing, very understanding and accommodating. Real made it such a pleasure to stay there."

"This is very petty, but at 8.30am for breakfast was a little late for me as I was playing in a tournament at 9.30am on two of the days"

"easy to get to from the train. Welcoming staff has everything organized and arranged for the short stay."

"they warn you, but the staircase is fairly steep and narrow to go upstairs"

"Excellent location, very friendly staff & clean rooms."

"Aucun."

"I liked the location. It was also a warm and very clean room. The staff was friendly and there was a proper luggage storage. Great for a short stay."

"The bed was a little bit too soft for my back but that’s an individual issue."

"Fabulous location and lovely stay. There was no staff on deck so it was all self service but the owner working in the restaurant next door was approachable for help. Everything was neat and tidy and the bed was comfortable though I would have liked a proper quilt and extra blanket. Bathroom was fresh and clean. The room and building was safe and secure, which was great as a solo female traveller."

"There was no television in the room but wifi was good. Facilities were limited ie, no kettle, fridge, tea or coffee facilities which would have been helpful and the fold up table and chairs were serviceable but not for comfort! It would have been great to have those basics covered off."

"Great location close to the center, very convenient for exploring Brugge. Clean, nice room with large windows which will be nice during summer."

"No elevator, narrow stairs to climb to your floor. No hot water in the shower in the morning."

"Very friendly personal, very close to the city center, room with all essentials"

"The room is not to big but for me it was ok."

"Location was excellent! A 15 minute walk from the train station gets you prime position in the centre of town, walking distance to everything but far enough from the market square to not have the bells wake you!! the location was second to none. Room was very comfortable and the bathroom clean with comfortable mattress. WIFI was reliable. Hosts were friendly and helpful, and gave me all the info needed. Being a pensione rather than a hotel, there weren't staff as such, which was fine and made clear in the correspondence, the hosts were available to answer questions on WhatsApp or the restaurant next door. Check in and out were easy. A very safe and secure space for a single traveller."

"It would have been great to have a kettle for tea and coffee making in the room, I find this small addition makes the world of difference when you are travelling, especially in winter. Plus a little more bedding, the quilt was a little on the thin side and an extra blanket would have meant I didn't need the heater so high. There is no tv or anything, again doesn't bother me but FYI. These are relatively small things and I would still happily stay again. Again they do make you aware that this is stairs only, so be aware if you have a lot of luggage!"

"It boasts a fantastic location, within a maximum 10-minute walk of all tourist and historical sites.They were very attentive and helpful throughout my stay. They even upgraded me to a different room without charging any extra fee."

"Because the building is old and historic, the stairs are very narrow and steep. I know this can't be fixed, but I want visitors to be aware of this beforehand so they won't be surprised."